FAQ

What can I expect after I make my first appointment?

After you schedule your first appointment, you will receive an email or a text notification with a link to fill out your intake forms online. The intake forms tell us more about you and your concerns, and having this information sent to us before your visit is part of our comprehensive initial evaluation. If you are having any trouble with the electronic forms, please call us at (208) 510-0261. You may also come 15-20 minutes early to your appointment and fill them out in our waiting room before your appointment starts.

What should I bring with me to my first appointment? How important are previous medical records or lab tests?

Previous records can be essential to your initial evaluation and we strongly encourage patients to bring these to the first appointment. You may also upload them to your patient portal once you have accepted our portal invitation. The link to our patient portal can be found here. We appreciate your most recent lab results, dose and full name of current / recent medications, Pap smear results, mammogram results, reports from biopsies, cultures, or imaging studies (CT scan, ultrasounds, or x-rays), or chart notes from other providers. We do not need radiologic films or images, but a copy of the report may be useful in some conditions.

What will happen at my first visit?

Initially, you will meet with Jill and go over the intake forms you have completed. This paperwork addresses your medical history, your symptoms and any related issues for which you need answers. This review will take approximately 25 minutes. We know that a good medical history cannot be rushed, and you will have time to mention all the information you believe to be pertinent. If a physical exam is needed for your condition/concern, Jill will perform a very thorough physical exam, which takes approximately 15-25 minutes. For pelvic exams, we use a special technique called vulvoscopy which permits a much more accurate inspection of your skin and external structures. Jill always strives to limit all discomfort associated with pelvic exams.

After the physical examination, you will return to talk with Jill to go over your diagnosis and options for care. Jill strives to provide a very thorough review of the current information that is known about your medical condition. A written plan of care will be provided when you leave, including peer-reviewed medical journal articles if applicable. Again, we know that this discussion cannot be rushed, and you will have time to have all of your questions answered. You are welcome to have someone join you at all parts of your visit, just during the consultations, or not at all. Your comfort is our primary concern!

Do you perform blood draws at your office?

If a blood test is needed for evaluation of your condition or concern, we will perform the lab draw at our office. We can send your samples either to Treasure Valley Laboratory (accepts most forms of insurance), or to Access Laboratory (best cash-pay pricing). Jill will contact you by phone or email within 24-72 hours to discuss your lab results, and discuss any modifications to your plan of care if necessary.

What if I have questions for Jill after the visit has ended?

For answers to medical questions about your prescribed treatment, please use the Patient Portal to contact your provider directly. For any scheduling, pharmacy, or administrative questions, please call our front desk or email our Practice Coordinator at admin@quantumwomenshealth.com. A single, detailed message is all we will need to ensure your concerns are addressed in a timely fashion.

Please allow for 3-5 days for a response from your provider regarding treatment questions. If you have an urgent concern such as bleeding, fever, pain, or rash, please call our front desk and ask to leave an urgent message for your provider.

 

Do you accept my insurance?

At this time, Quantum Women's Health does not accept any commercial insurance. In order to provide the level of care that helps women heal, we have intentionally chosen to remain out-of-network with insurance companies. You may contact our office at any time for a current fee schedule, and payment for services rendered is due at the end of the appointment. If you wish to claim reimbursement for our services as an out-of-network provider, we can provide you with an itemized receipt that you can file with your insurance company for reimbursement. It is ultimately your responsibility to know the out-of-network benefits offered by your insurance carrier prior to filing for reimbursement. Please contact our office at admin@quantumwomenshealth.com if you have any questions about our fees or billing practices.

How much does a new patient appointment cost?

Please contact our office for current rates - admin@quantumwomenshealth.com

I thought that midwives only deliver babies! What do certified nurse-midwives do?

Midwifery as practiced by certified nurse-midwives (CNMs) encompasses a full range of primary health care services for women, from adolescence to beyond menopause. These services include the independent provision of primary care, gynecologic care, family planning, preconception care, care during pregnancy, childbirth and the postpartum period, care of the normal newborn during the first 28 days of life, and treatment of male partners for sexually transmitted infections. CNMs provide initial and ongoing comprehensive assessment, diagnosis and treatment of a wide range of medical conditions. They conduct physical examinations; prescribe medications including controlled substances and contraceptive methods; admit, manage and discharge patients; order and interpret laboratory and diagnostic tests and order the use of medical devices.

What many people recognize about midwives is that their care is distinct from physicians and other medical providers. Midwives are experts in health promotion, disease prevention, and individualized wellness education and counseling. These services are provided in partnership with women and families in diverse settings such as ambulatory care clinics, private offices, community and public health systems, homes, hospitals and birth centers.

How are Certified Nurse-Midwives (CNMs) licensed?

Certified Nurse-Midwives (CNMs) are educated in graduate-level midwifery programs accredited by the Accreditation Commission for Midwifery Education (ACME). CNMs pass a national certification exam administered by the American Midwifery Certification Board (AMCB) to receive the professional designation of CNM. They are considered Advanced Practice Registered Nurses (APRNs), and their licensure is maintained by their state's Board of Nursing as well as the national certifying body (AMCB).

CNMs have full practice authority in the state of Idaho, which means that they are authorized to diagnose, treat, and prescribe independently of physicians in the state of Idaho. CNMs have full prescriptive authority and are licensed by the Drug Enforcement Authority (DEA) as well as their state's Board of Pharmacy. CNMs have the ability to prescribe controlled substances as well as many other treatments and medications for a complex array of women's health conditions.

NO SURPRISE ACT NOTICE

YOUR RIGHT TO A "GOOD FAITH ESTIMATE"

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call our number on our website for more information.

What is your privacy policy?

Our privacy policy can be read here:

Our Philosophy of Care

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